This website uses cookies and other similar technologies.
Read about the cookies we use, why, and how we use cookies below.
You can always revoke or change your consent to the use of cookies. See how below.
Below you can also read about our privacy policy and what types of personal information we collect.
CompuSoft Personal Data Policy
We treat all personal information in accordance with the requirement of the General Data Protection Regulation (GDPR).
If you want insight into the management of your personal data, you can contact us at [email protected].
If you suspect a data breach, you can contact us immediately at [email protected].
Automatically collected information from customers’ interactions with CompuSoft
What are cookies?
Cookies are text files which can be placed on your computer’s hard drive, your smartphone, or on another one of your devices. The text files can be used for automatic data collection. Cookies can be used by CompuSoft as well as by third parties.
CompuSoft use two types of cookies: Temporary cookies and permanent cookies. Temporary cookies operate during your current visit to our website. They are automatically deleted when you close your browser.
Permanent cookies are stored on your device. Some permanent cookies delete themselves after some time but can be renewed if you return to our website.
What is the purpose of cookies?
CompuSoft uses cookies on our website to make our website function optimally and to show you the most relevant content.
Our website uses cookies and similar technologies
By continuing to use your PC or mobile device to access our website, you accept that we automatically collect the following information:
We use cookies for the following purposes
We do not share information with third parties.
How to revoke your consent to the use of cookies
Before revoking your consent, we inform you that if you do, several functions and services on our site will not be available to you, since some functions require the site to remember choices you make during your visit to our website.
If you do not want CompuSoft to place or read cookies on your device, you can revoke or change your consent at any time by contacting us at [email protected].
We receive this information from third party cookies
Some of the cookies we use are placed by third parties such as Chrome, Safari, Mozilla Firefox, Microsoft Edge, IOS, Android, etc. These companies can use programs to collect information about your interactions with our pages such as what pages you visit, what links you click on, and the duration of your visit to our site. We refer to these companies’ websites if you want to know more about how they collect and use information about you.
If you do not want cookies
If you want to remove existing cookies from your device, you can do so via your browser settings.
If you want to block future cookies from being placed on your device, you can do so via your browser settings.
How to remove cookies from third parties
If you use devices with a newer internet browser, you can delete your cookies by using the shortcut CRTL + SHIFT + Delete. If this does not work, you can learn more on your browser’s website:
We collect information that you provide us
We collect the information you provide us when you e.g., ask for information about CompuSoft’s products and services, or when you reach out to our customer service/online HelpDesk with a request to receive support/assistance with your CompuSoft products.
When you collect information about CompuSoft you might visit us either virtually or physically. Maybe you surf our websites, maybe you call us or write to our sales managers or consultants, maybe you visit us at our office, maybe you participate in events and/or competitions sponsored by CompuSoft. We may subsequently contact you, who have completed a questionnaire or customer survey, to elaborate on your answers, or if we are in doubt about the meaning of your answers. We do this with the legitimate purpose of improving our collaboration and creating value for our customers.
It could be information about e.g.:
Why: We collect information to use in our product development and/or for the purpose of becoming better at meeting our customers’ needs, and to deliver relevant product information. We collect information to provide better support and to optimize our service, support, and products for your business. Information is gathered with the legitimate purpose of improving our customer service.
We automatically collect this information during your interactions with CompuSoft
We automatically collect functional data that is necessary for you CompuSoft product and/or your CompuSoft services to perform basic functions in a secure way.
We automatically collect further user data which might be necessary in some instances to deliver good functionality. E.g., to improve your experience with CompuSoft products or to offer better, more personalized CompuSoft products and services.
We automatically collect information gathered using cookies and similar technologies when you use, access, or interact with us through our websites or our app.
We may collect information about what kind of device you use to access our websites, your operating system and what version you are using, your IP address, your general geographic location according to your IP address and according to Danish law, your browser type, what pages you visit on our websites, and how you interact with our websites.
We collect information from other sources
We may collect information about you from other sources, including third parties with whom we offer collaborative integrations. We may also receive information about you when you interact with us through social media such as Instagram, Facebook, and LinkedIn. We protect the gathered data, collected from third parties, and received through social media, as described in CompuSoft’s Privacy Policy.
We do not collect information about children
CompuSoft is not directed at children and do not intend to attract the attention of children under the age of 16. Everyone can navigate our websites or use our apps, but we do not intentionally gather information about people below the age of 16. If you as a parent or guardian have learned that a child under the age of 16 has been wrongly registered on our website using false information, we will immediately delete the child’s account and delete all the child’s information.
We collect information when you buy CompuSoft products and services
When you buy a CompuSoft product or service it often happens through our websites, through our online HelpDesk, through phone conversation, or at a physical meeting either at our office, your company, or at a fair.
We collect:
Note, we do not save payment or credit card details. We only use payment details in connection with your purchase of CompuSoft products and services.
Why:
For us to complete transactions, make order confirmations, deliver products and services to you, follow up on your purchase, draw up contracts for you, help with any delivery issues, manage returns and other problems in connection with your purchase, we collect the following information:
We collect information when registering your CompuSoft solutions
As part of the registration of your CompuSoft products and services we request some personal information.
We collect:
Note, all passwords are secured through a one-way hash which means they cannot be recreated or passed on by anyone, including CompuSoft.
Why:
To ensure your CompuSoft products and services function securely and without unauthorized access to your products, services, or your network, and to make sure we offer you the right features, language versions, and country specific demands according to e.g., SKAT or other legislation. We also use the information to make software updates, give you information about products and features, send relevant service announcements, campaign announcements, and CompuSoft news and product offers.
We collect information when you use CompuSoft products and services
When you use a CompuSoft product or service, we collect information to be able to implement the agreement we have with you and to offer you control over your business.
The use of a CompuSoft product often means that you register everything that you offer your guests in terms of sales, everything that guests can buy in your business, your guests' reservations, your sales, your revenue, your revenue distribution, and your customers in the CompuSoft system. All this personal data is necessary for us to implement the contract we have entered with you and to be able to continuously improve your CompuSoft products and services, which is our legitimate interest.
We collect:
Why:
So that we can help ensure that your CompuSoft products function correctly, so that we can deliver a personalized experience for our customers and for their guests as well as to remedy and identify any problems.
Any other information you provide us
Details such as the content of your communication with CompuSoft, including interactions with customer support, our sales managers, and consultants. In addition, contacts through social media channels.
You are not obligated to provide all the personal information we have requested. However, if you choose not to, in many instances we will be unable to provide you with our products and services or answer any request you might have.
Product improvements
We use information to improve our products and services, to develop and add new functions and properties. We use error reports to improve security functions. We use user data to decide which new functions should be our priority. We use your personal data to offer functionality, analyze performance, correct errors, and improve the efficiency of our products and services.
It is necessary to use your personal data for this purpose in our legitimate interest.
Business activities
We use data to develop aggregate analyses and business intelligence which make us able to operate, protect, make well-founded decisions, and prepare reports on our company’s performance. It is necessary to use your personal data for this purpose in our legitimate interests.
Protection, security, and conflict resolution
We use data to protect our customers’ safety and security, CompuSoft’s products and services, to detect and prevent fraud, for conflict resolution, and to enforce our agreements. We may use third parties to assess and manage security and credit risks. It is necessary to use your personal data for this purpose in our legitimate interests.
Communication, marketing, and ads
We use the collected information to deliver and personalize communications with you. E.g., we may contact you through e-mail or through other forms of e-communication to inform you about new CompuSoft products or services, about security or software updates, about updates to a support issues, or to invite you to participate in surveys or seminars.
We do not share our customers personal data with third parties
CompuSoft does not sell and does not intent to sell any form of personal information about our customers. CompuSoft does not share and will not share any form of personal information about our customers. The information we receive or collect, as mentioned above, is an important part of our business, and the information is necessary to be able to deliver the products we have agreed on in our contract with you.
