We collect information when you use CompuSoft products and services
When you use a CompuSoft product or service, we collect information to be able to implement the agreement we have with you and to offer you control over your business.
The use of a CompuSoft product often means that you register everything that you offer your guests in terms of sales, everything that guests can buy in your business, your guests' reservations, your sales, your revenue, your revenue distribution, and your customers in the CompuSoft system. All this personal data is necessary for us to implement the contract we have entered with you and to be able to continuously improve your CompuSoft products and services, which is our legitimate interest.
- Contact information (name, e-mail address, or other contact information)
- CompuSoft account information: Your CompuSoft account and related account information such as profile information, order history, products, sales units, CompuSoft licenses, subscriptions for CompuSoft products and services
- Use of functionality of products and services: Some CompuSoft products, software, apps, and services may automatically collect, store, and process necessary information to operate and perform their basic functions in a secure manner. This information may include product and third-party device identifiers, technical configuration data, and other non-personal information. Some of this information may be transferred to CompuSoft servers. When you use your CompuSoft products, basic application installation information will also be collected automatically
- Functional data: This data is necessary for your CompuSoft products and services to perform their basic functions correctly and securely, and you will not be able to opt out of this data collection, sharing and/or processing of this personal data if you wish to continue using your CompuSoft products and services. Depending on your settings, we may collect:
Registration data such as your e-mail address, your location, your language preferences, your CompuSoft products serial numbers, version numbers, IP-address, and log-in data for your CompuSoft products and your CompuSoft account.
System data such as product type, controller unit type, controller operating system, information about software version, content sources, information about WIFI-antennas, system settings, integrations with third-party software, apps and portals and the like, information about the rental units, tickets, and other, which you sell through CompuSoft’s products, including naming, type, prices, revenue, occupancy rate, access control setups and statistics, license plates for cars accepted by the access control system, power consumption measurement.
So that we can help ensure that your CompuSoft products function correctly, so that we can deliver a personalized experience for our customers and for their guests as well as to remedy and identify any problems.
Any other information you provide us
Details such as the content of your communication with CompuSoft, including interactions with customer support, our sales managers, and consultants. In addition, contacts through social media channels.
You are not obligated to provide all the personal information we have requested. However, if you choose not to, in many instances we will be unable to provide you with our products and services or answer any request you might have.
We use information to improve our products and services, to develop and add new functions and properties. We use error reports to improve security functions. We use user data to decide which new functions should be our priority. We use your personal data to offer functionality, analyze performance, correct errors, and improve the efficiency of our products and services.
It is necessary to use your personal data for this purpose in our legitimate interest.
We use data to develop aggregate analyses and business intelligence which make us able to operate, protect, make well-founded decisions, and prepare reports on our company’s performance. It is necessary to use your personal data for this purpose in our legitimate interests.
Protection, security, and conflict resolution
We use data to protect our customers’ safety and security, CompuSoft’s products and services, to detect and prevent fraud, for conflict resolution, and to enforce our agreements. We may use third parties to assess and manage security and credit risks. It is necessary to use your personal data for this purpose in our legitimate interests.
Communication, marketing, and ads
We use the collected information to deliver and personalize communications with you. E.g., we may contact you through e-mail or through other forms of e-communication to inform you about new CompuSoft products or services, about security or software updates, about updates to a support issues, or to invite you to participate in surveys or seminars.
We do not share our customers personal data with third parties
CompuSoft does not sell and does not intent to sell any form of personal information about our customers. CompuSoft does not share and will not share any form of personal information about our customers. The information we receive or collect, as mentioned above, is an important part of our business, and the information is necessary to be able to deliver the products we have agreed on in our contract with you.