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Guest app for excellent guest service

Digital platform for welcome messages, communication, guest service, events and cross sales.

Excellent guest service is easier than you think

cWallet guest app is included for free in your CompuSoft booking system

Excellent guest service is easier than you think

Digital platform for automated information and inspiration for your guests

Make it easy for guests with access to everything via their mobile device

Digital platform for welcome messages, communication, event, digital key, and cross sales

Make it easy for guests with access to everything via their mobile device

cWallet is the ultimate guest app for campsites, holiday resorts, attractions, and marinas

Guest app for excellent guest service

cWallet is the ultirmate guest app for campsites, holiday resorts, attractions, and marinas. And it is even included for free in your CompuSoft booking system.

The guest app gives your guests a long list of advantages, and makes the holiday experience even better:

 

  • Combined overview for the guest of reservations, bookings, registrations, passwords, etc.
  • Detailed information on all purchases
  • Sharing of information with fellow travelers
  • Self-service check-in
  • Messages and notifications
  • Local sights and attractions 
  • Season ticket app and gift card app (requires ticket and/or gift card module)
  • Digital guest key (in integration with CompuSoft access control system)
  • Remote control on/off for power and view energy consumption (requires CompuMat consumption measurement) 
  • And MUCH more

 

The basic version of the guest app includes a number of standard features, and beyond that there are a ton of features that you can choose from as add-ons. That way, you can tailor the guest app and make it your very own and best guest app. Below you can read more about what functions are included in the guest app standard version and what functions you can choose as add-ons.

 

The guest app is under constant development, and we guarantee that you always have the best and latest version of the guest app.

 

cWallet guest app functions as the guest’s private placeholder for information, communication, bookings, passcodes, keys, season tickets, etc. In addition, the guest app functions as the guest's private remote control for checking and managing power and electricity consumption, electric charging of electric cars and for opening and closing boom systems and doors, etc.

 

The guest app can be upgraded with cPay online payment app and thus be transformed into a one-stop-shopping solution for your campsite, your holiday resort, your attraction, or other tourism business. In this way, the guest app functions as an expansion of your online shop or online booking, where the guest can easily and conveniently make various additional purchases, orders, and registrations.

With guest apps, you can inform and inspire your guests, both before, during and after their stay

Well-informed guests are happy guests. And with cWallet we have made it easy for you to keep your guests informed.

 

In integration with CompuSoft’s automated message module, information is automatically send to the guest before, during, and after their stay.

 

  • We look forward to your visit (e.g., information with check-in hours, route descriptions, etc., remember your bathing suit)
  • Welcome message at arrival (e.g., remember you can check-in and order breakfast yourself)
  • Ongoing inspiration and information during the stay (e.g., remember you can order take-away pizza and burgers)
  • Thank you for your visit (e.g., we hope you had a pleasant stay and to see you again soon)

 

If you would like to know whether your guests have had a pleasant stay, you can with integration with our analysis and evaluation tool, CompuAsk, ask for the guest’s evaluation after each stay. The reception automatically receives a notification, if the guest expresses dissatisfaction or reports that something did not function correctly during their stay. This gives you the opportunity to follow up immediately and make things right.

 

CompuSoft's guest app revolutionizes your business and paves the way for cross sales

With cWallet we offer a guest app that we are convinced is the best guest app for campsites, holiday resorts, attractions, and for the guests. The guest app is already used successfully by many campsites and attractions, large and small. Feel free to contact us for a demo and learn more about how cWallet guest app can revolutionize your business.

 

The focal point of the guest app is the guest's interaction with your business. When the guest can find all the necessary information in the guest app, it is easy to keep the guest informed.

 

The guest app’s ”My Pages” contains all information regarding booking confirmations, passcodes, tickets, and receipts and the guest can easily share necessary information with fellow travelers.

 

In integration with CompuSoft’s access control system the guest can easily use the guest app as a digital access key at boom systems, service buildings, laundry, etc., as well as turn power and water on and off. The guest app interacts with CompuSoft access control system and energy consumption measurement system, CompuMat.

 

If you choose to combine the guest app with CompuSoft's online payment site "cPay", the guest app is transformed into a smart webshop, where the guest can easily and conveniently purchase services online, order and pay for take-away, breakfast, rental of electric cars, bicycles, mooncars, tennis courts and all other conceivable offers your company offers.

 

And of course, the guest can also book and pay for new stays, extend existing bookings, purchase electricity and water connection, etc. from the app, so the guest becomes completely independent.

Read about integration with cPay online payment site

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Included features

  • Combined overview for the guest of reservations, bookings, registrations, passwords, etc.
  • Detailed information on all purchases
  • Sharing of information with fellow travelers
  • Self-service check-in
  • Payment for the stay (everything on the order) (requires online redemption agreement or Onlinebooking)
  • Messages and notifications
  • Season ticket app and gift card app (requires ticket and/or gift card module)
  • Local sights and attractions 
  • Booking calendar for unit owners, e.g. private landlords 
  • Remote control on/off for power and view energy consumption (requires CompuMat consumption measurement) 
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Add-ons 

  • Payment for all types of purchases, orders and registrations (requires cPay)
  • Extend booking/reservation (requires cPay) 
  • Remote control of integrated facilities such as doors, boom barrier systems, laundry, etc.
  • Events and attractions in the local area 
  • News feeds from local events, experiences etc. are automatically updated directly in cWallet/confirmations, and on Infoboard/Dashboard
  • Subscriptions payment, automatic card withdrawal, and membership solution 
  • Keep your guest informed before, during, and after their stay (requires Message module)
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Integration

  • cPay online payment site (web shop)
  • cAsk structured guest communication module
  • Integration module for CompuMat access control system
  • News feeds (tourist guides, weather, local news, etc.)