Digital platform for welcome messages, communication, guest service, events and cross sales.
cWallet is the ultirmate guest app for campsites, holiday resorts, attractions, and marinas. And it is even included for free in your CompuSoft booking system.
The guest app gives your guests a long list of advantages, and makes the holiday experience even better:
The basic version of the guest app includes a number of standard features, and beyond that there are a ton of features that you can choose from as add-ons. That way, you can tailor the guest app and make it your very own and best guest app. Below you can read more about what functions are included in the guest app standard version and what functions you can choose as add-ons.
The guest app is under constant development, and we guarantee that you always have the best and latest version of the guest app.
cWallet guest app functions as the guest’s private placeholder for information, communication, bookings, passcodes, keys, season tickets, etc. In addition, the guest app functions as the guest's private remote control for checking and managing power and electricity consumption, electric charging of electric cars and for opening and closing boom systems and doors, etc.
The guest app can be upgraded with cPay online payment app and thus be transformed into a one-stop-shopping solution for your campsite, your holiday resort, your attraction, or other tourism business. In this way, the guest app functions as an expansion of your online shop or online booking, where the guest can easily and conveniently make various additional purchases, orders, and registrations.
Included features
Add-ons
Integration
Many campsites and holiday resorts offer exciting experiences, shows, community events and fun for their guests. With CompuSoft's activity calendar, it's very easy to inform your guests about all activities in an efficient and clear manner.
Activities can encompass everything from in-house activities such as communal dining, beer tasting, excursions and children's entertainment, lectures, concerts, competitions, games, play and sports tournaments to activities in the local area that you would like to promote.
The activity calendar keeps guests updated on activities and events directly in the guest app, on the website, on info screens, in print and as part of online booking.
Thus, guests can already see during the booking process which activities you offer during their stay, and guests can easily sign up for activities or purchase tickets directly from their guest app.
This means that guests can easily plan their holiday from home and start looking forward to the various activities during their holiday. And for guests who have already checked in, they can explore the options at their own pace via the guest app.
The activity calendar can be a decisive reason why guests chooses to book with your company. With one tool, you provide guests with hundreds of reasons to book their holiday with you and contribute to ensuring that they will return next year.
Well-informed guests are happy guests. And with cWallet we have made it easy for you to keep your guests informed.
In integration with CompuSoft’s automated message module, information is automatically send to the guest before, during, and after their stay.
If you would like to know whether your guests have had a pleasant stay, you can with integration with our analysis and evaluation tool, CompuAsk, ask for the guest’s evaluation after each stay. The reception automatically receives a notification, if the guest expresses dissatisfaction or reports that something did not function correctly during their stay. This gives you the opportunity to follow up immediately and make things right.
With cWallet we offer a guest app that we are convinced is the best guest app for campsites, holiday resorts, attractions, and for the guests. The guest app is already used successfully by many campsites and attractions, large and small. Feel free to contact us for a demo and learn more about how cWallet guest app can revolutionize your business.
The focal point of the guest app is the guest's interaction with your business. When the guest can find all the necessary information in the guest app, it is easy to keep the guest informed.
The guest app’s ”My Pages” contains all information regarding booking confirmations, passcodes, tickets, and receipts and the guest can easily share necessary information with fellow travelers.
In integration with CompuSoft’s access control system the guest can easily use the guest app as a digital access key at boom systems, service buildings, laundry, etc., as well as turn power and water on and off. The guest app interacts with CompuSoft access control system and energy consumption measurement system, CompuMat.
If you choose to combine the guest app with CompuSoft's online payment site "cPay", the guest app is transformed into a smart webshop, where the guest can easily and conveniently purchase services online, order and pay for take-away, breakfast, rental of electric cars, bicycles, mooncars, tennis courts and all other conceivable offers your company offers.
And of course, the guest can also book and pay for new stays, extend existing bookings, purchase electricity and water connection, etc. from the app, so the guest becomes completely independent.
Read about integration with cPay online payment site
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